Start with the machine and the job
A reach truck, counterbalance truck and pallet stacker perform different tasks and have different controls. Tell us which truck and attachments your operators use, their previous training and the work they carry out. Course duration and group size are agreed after those details are reviewed.
How training fits into the workplace
HSE separates basic training, job-specific training and supervised familiarisation at work. Employers should plan for all three stages. The training course and its assessment are part of that process; supervision and workplace authorisation still need to be arranged.
Refresher training is based on need
HSE does not set one universal refresher interval for every lift-truck operator. Employers need to monitor performance and review training needs. Changed work, infrequent use, a long absence or concerns about operating practice can prompt reassessment.
Changing truck or attachment
Conversion training should be considered when trained operators move to another truck type or attachment. Send both the previous and proposed equipment details. A certificate for one truck is not evidence of competence on every machine.
Certificates and course pricing
Use the term training certificate or record of training. There is no state forklift licensing scheme. MHE4U’s MHE rate is £300 per training day for the agreed course group. Ask for the assessment and certification arrangements alongside your course quotation.